Terms of service

OVERVIEW

Welcome to Daisy Candles! The terms “we”, “us” and “our” refer to Daisy Candles. Daisy Candles operates this shop and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a personalized shopping experience (the “Services”). Daisy Candles is powered by Shopify, which enables us to provide these Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights and cover topics such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, you must not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are of legal age in your place of residence or that you have given consent for minors to use the Services on your devices.

To use the Services, you may be required to provide information such as your email address and billing, payment, and shipping details. You confirm that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

SECTION 2 – OUR PRODUCTS

We strive to display our products as accurately as possible. However, colors and appearance may vary depending on your device.

We do not guarantee that product appearance or quality will meet your expectations.

We reserve the right to modify product descriptions or discontinue products at any time.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Daisy Candles reserves the right to accept or reject any order.

Orders are only accepted once confirmed by us and after payment has been processed.

Returns and refunds are governed by our Return Policy.

SECTION 4 – PRICES AND BILLING

Prices may change without notice. The applicable price is the one at checkout.

Unless stated otherwise, prices do not include taxes, shipping, customs duties, or import fees.

You agree to provide accurate billing and payment information.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

Ownership and risk transfer to you once the order is handed to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content (texts, images, branding, etc.) belongs to Daisy Candles or its licensors and is protected by intellectual property laws.

You may not use, reproduce, or distribute any content without permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties.

Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or their content.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Daisy Candles is powered by Shopify. However, all transactions are between you and Daisy Candles.

Shopify is not responsible for any issues related to purchases.

SECTION 10 – PRIVACY POLICY

Your personal data is handled according to our Privacy Policy and Shopify’s policies.

SECTION 11 – FEEDBACK

Any feedback you provide may be used by us without restriction or compensation.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors or inaccuracies at any time.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful or harmful purposes.

SECTION 14 – TERMINATION

We may terminate access to the Services at any time.

SECTION 15 – DISCLAIMER

Services are provided “as is” without warranties.

SECTION 16 – LIMITATION OF LIABILITY

We are not liable for indirect or consequential damages.

SECTION 17 – INDEMNIFICATION

You agree to indemnify us against claims arising from your use of the Services.

SECTION 18 – SEVERABILITY

If any provision is invalid, the rest remain valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement.

SECTION 20 – ASSIGNMENT

You may not transfer your rights without consent.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of Germany.

SECTION 22 – HEADINGS

Headings are for convenience only.

SECTION 23 – CHANGES

We may update these Terms at any time.

SECTION 24 – CONTACT

For questions, contact: daisycandles22@gmail.com

Daisy Candles  
Rathausplatz 1  
52531 Übach-Palenberg  
Germany  

According to Section 19 of the German VAT Act (UStG), no VAT is charged.